Ever built a course where the content was solid—but learners still struggled to get through it?
Digital learning often fails not because content is wrong, but because design creates friction. In this session, you will explore a practical, 3-part framework for reducing cognitive friction across working memory, attention, and task initiation. Through real-world examples, you will identify common issues like split attention, unnecessary complexity, and unclear navigation.
Using your own device (no software required), you will complete short, guided activities to analyze screens and make design decisions. You will also review before-and-after redesigns and leave with practical UX strategies that you can immediately apply to improve learner performance.
By the end of this session, you will be able to
- Identify sources of cognitive friction related to working memory, attention, and task initiation in elearning design.
- Evaluate how visual hierarchy, interaction design, and navigation impact learner usability and performance.
- Apply practical UX and instructional design patterns to reduce cognitive friction in your own courses.
