It’s Monday morning, and you check your email to see, “There’s something wrong with the onboarding process. People don’t know what they need to know after it’s done. The training needs to be revised.” But here’s the issue: you’re working with one person’s assumptions and no time to figure out what’s actually broken.
This session shows you how to stop guessing. Using a real-world example, Shannon Tipton will show you how to work with AI to pinpoint the root cause of the perceived issue and then simplify the development process. You will leave with practical workflows that you can use right away to build training that actually solves the problem.
By the end of this session, you will be able to
- Diagnose training requests using AI tools to find the real cause of business problems, so you can build solutions that fix actual issues instead of incorrectly perceived ones.
- Apply AI-powered content audits to evaluate existing training materials, helping you keep what works and cut what doesn't, save time, and improve quality.
- Implement AI workflows that link training to business problems, so you can build solutions faster and show stakeholders the real impact.